Who we are
Suggested text: Our website address is: http://919merch.store.
1. Introduction
This Privacy Policy describes how 919merch.store (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, make a purchase from, or use our services (collectively, the “Services”).
2. Information We Collect
As a Print-on-Demand (POD) business, we collect information necessary for order fulfillment and business operation.
| Category | Type of Data Collected | Purpose of Collection |
| Identity/Contact Data | Name, email address, phone number. | To communicate with you and manage your account/orders. |
| Order Data | Shipping address, billing address, payment information (usually processed by a third-party gateway, not stored by us). | To process your purchase, fulfill and ship your order, and handle returns/refunds. |
| Design Data | Any images, text, or files you upload for custom merchandise. | To produce the specific custom product you ordered. |
| Usage Data | IP address, browser type, device information, pages viewed, time spent on site, and referral source. | To maintain and improve our website, analyze trends, and prevent fraud. |
3. How We Use Your Information
We use the Personal Information we collect for the following purposes:
- Providing Products and Services: To process your orders, fulfill print-on-demand requests, ship products, and provide customer support.
- Communication: To send order confirmations, shipping updates, and respond to your inquiries.
- Marketing (with consent): To send promotional emails, newsletters, or offer personalized recommendations (you can opt-out at any time).
- Security and Fraud Prevention: To protect the integrity of our Services and detect/prevent fraudulent transactions.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Personal Information (Print-on-Demand Specific)
We share your Personal Information with third parties only for the purposes outlined above:
- Print-on-Demand Partners/Suppliers: We must share your Order Data (name, shipping address, design file, and product details) with our chosen Print-on-Demand partner(s) to produce and ship your custom items directly to you.
- Payment Processors: Your payment information is securely handled by third-party payment gateways (e.g., Stripe, PayPal, etc.) to process transactions. We generally do not store full payment card details.
- Shipping Carriers: We share your Order Data (name and shipping address) with carriers (e.g., USPS, FedEx, DHL) to deliver your order.
- Analytics Providers: We use services like Google Analytics to understand how customers use our site and improve our service.
5. Your Rights
Depending on your location, you may have rights concerning your personal data, including the right to:
- Access: Request copies of the personal data we hold about you.
- Correction: Request that we correct any information you believe is inaccurate.
- Erasure (Right to be Forgotten): Request that we delete your personal data, subject to certain legal exceptions.
- Object/Restrict: Object to our processing of your personal data or request that we restrict processing.
- Withdraw Consent: Withdraw your consent for marketing communications at any time.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information, which includes:
- Necessary Cookies: Required for the website to function (e.g., shopping cart, user login).
- Performance/Analytics Cookies: Used to analyze how visitors use our site and measure site performance.
- Marketing/Targeting Cookies: Used to serve relevant advertisements.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
8. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: 919merch.store@gmail.com
919merch.store